Scenarist Support

Technical Support Services

Priority technical support for Scenarist authoring, ATEME TITAN encoding, and DTS:X encoding.

Software Update Support

Annual software maintenance support keeps your business up-to-date and on-track.

Training

Get up and running quickly with Scenarist training packages to fit your business goals.

What You Get

Technical Support Services

Phone, email, and live remote log-in
Support in your time-zone
Software installation assistance
Critical project support and consulting
Annual and per-incident support

Software Update Support

Critical updates, bug fixes, and patches
New features and workflows
Access to legacy software installers
Software version upgrades
Available on an annual basis

Training

Project and template design training
Workflow analysis and consulting
Spec implementation and clarification
Asset verification
Custom training packages available

Request Support

Release Notices

Scenarist SD v4.0.3 Released

Mar 11, 2018

Scenarist is pleased to announce the release of Scenarist SD v4.0.3 for DVD-Video authoring. This…

Scenarist UHD v1.2.0 Released

Mar 1, 2018

Scenarist is pleased to announce the release of Scenarist UHD v1.2.0 for Ultra HD Blu-ray…

Scenarist UHD 1.1.0 Released

Dec 11, 2017

Scenarist UHD 1.1.0 includes some key new features and welcome bug fixes. You should upgrade…

Scenarist BD 7.1.3 Released

Nov 28, 2017

Scenarist BD 7.1.3 includes one bug fix. You should upgrade today to ensure the most…

Scenarist BD 7.1.2 Released

Nov 21, 2017

Scenarist BD 7.1.2 includes a few bug fixes. You should upgrade today to ensure the…

See All Release Notices

Newsletters

06Feb

Scenarist February Newsletter

Hello Authors! WOW…can you believe it?! ...we’ve raced through CES…

11Jan

Scenarist CES 2018 News

Greetings Authors! We’ve just come back from an exciting CES…

07Nov

Scenarist BD v7.1 Released

Greetings Authors! Blu-ray Disc authoring just got a lot better…

27Oct

Scenarist SD v4 Released for DVD

Greetings DVD Authors! There is great news about a new…

26Jul

Scenarist UHD Update

SCENARIST UHD UPDATE Ultra HD Blu-ray Format Launch Phase Successfully…

01Mar

Ultra HD Blu-ray Format Officially Launched!

ULTRA HD BLU-RAY FORMAT OFFICIALLY LAUNCHED & SOLD OUT! Retailers…

See All Newsletters

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